Helson Watches

Shipping

Usually  the watches will be shipped with FedEx from Hong Kong.
To a Hong Kong address we send by SF Express.
To Russia and Greece and Turkey only by EMS.
EMS shipping is available to any country but only on request.

Our parcels will be remarked as commercial items and we will provide the correct item value to customs. We will make exceptions to declare as sample or lower value upon request, but we will not take responsibility should customs reject or re-value your watch.
We are not responsible for delays caused through FedEx or customs and  we are also  not responsible for any customs or VAT/Tax you may possibly have to pay in your country
We try to ship within four business days.
All watches that can be ordered online are in stock and ready to ship, unless otherwise noted in the product description.
Please note that we can ship only to a physical street address and not to a PO box.
You will receive a tracking number when shipped

Cancellation

As long as it has not shipped we can cancel your order with a full refund.
Please contact as immediately.
If you cancel your order after we shipped we have to deduct a 7% cancellation fee and  all the shipping costs
 
Returns

If you like to return your watch  you can do that within three days after receipt.
Your shipping charges will not be refunded and  we have to deduct a 7% cancellation fee and $50 for the shipping costs we had.
Watches cannot be accepted for a refund if they have been worn  or if the strap/bracelet has been sized.